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Best Western Plus Hill Country Suites - San Antonio

18555 Us Highway 281 N, San Antonio, Texas, United States, 78258-7600  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Hill Country Suites - San Antonio

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Health club

Verified Reviews:

  • Free internet access - Well equipped fitness center - Comfortable beds - Staff was fabulous
  • Continental breakfast was alright, with bacon, eggs, pastries, cereal, coffee, juice - Hotel has a pool and whirlpool
  • Free parking and breakfast - Hotel has a pool and a spa - Room had two televisions and a couch along with a desk
  • No restaurants in the hotel - There's a business center that has computers - Room had a large bathroom, a small living room
  • Breakfast was good - We will definitely stay here again - Rooms were nice and big and clean - Excercise room was nice

Overview

The comfortable 3-star Best Western Plus Hill Country Suites is set in the business district of San Antonio. Best Western Plus Hill Country Suites has welcomed guests in San Antonio since 2002.

This hotel is situated 15 km away from La Cantera. Best Western Plus Hill Country Suites is connected with other parts of San Antonio due to a bus stop located nearby.

A mall and shops are within easy reach of the hotel.

Best Western Plus Hill Country Suites is within a 15-minute drive to San Antonio International airport.

Rooms

Best Western Plus Hill Country Suites provides 77 guestrooms appointed with individual climate control, cable television, a microwave, a refrigerator and hi-fi for a pleasant stay in San Antonio. These contemporary rooms feature bathrooms fitted with a roll in shower, a hairdryer and complimentary toiletries.

Eat & Drink

Guests can eat at Las Palapas and Coco Chocolate Lounge & bistro, situated within a 5-minute walk of the venue.

Services

The on-site car rentals are also available.

Relax

On-site leisure options feature a seasonal outdoor pool, a sunbathing terrace and an indoor swimming pool. Active guests can advantage of a gym and a fitness center offered on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   77.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full american breakfast
  • Restaurant
  • Snack bar
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor heated swimming pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun terrace
  • Health club
  • Sauna
  • Jacuzzi
  • Library

Room features

  • Air conditioning
  • Individual heating
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Plus Hill Country Suites - San Antonio San Antonio location
Show big map »

Hotel Address:

18555 Us Highway 281 N, San Antonio, Texas, United States, 78258-7600

Get directions
Airports
Train
  • Southern Pacific Railroad Passenger Station
    13.3 mi
Restaurants
  • Coco Chocolate Lounge & bistro (cuisine: French)
    800 ft
  • Las Palapas (cuisine: Mexican)
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    77

Rooms and availability

Best Western Plus Hill Country Suites photos Room
King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
Best Western Plus Hill Country Suites photos Room
Suite
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds, 2 Single beds

  • Check Prices
Best Western Plus Hill Country Suites photos Room
Two-Room Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed and 2 Queen-size beds, 1 King-size bed and 2 Double beds, 1 Double bed

  • Check Prices
Best Western Plus Hill Country Suites photos Room
Deluxe King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Best Western Plus Hill Country Suites photos Room
Deluxe Queen Suite
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Standard Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Standard|Twin/Double room

Studio
  • Max occupancy:

    2 persons

  • Check Prices
Two-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|SUITE-1 KING BED,NSMK,HI SPED NET,OVRSZ ST, FUL KT,2BD SOF,FULL BREAKFAST ( Breakfast )

King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite-1 King Bed( Mobility Accessible, Communication Assistance, Roll In Shower, Whirlpool Bathtub, Sofabed, Non-Smoking, Full Breakfast)

Queen Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

Suite-2 Queen Beds( Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Kitchen, Non-Smoking, Full Breakfast)

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Room Description:

1 King Bed Suite - Non-Smoking - whirlpool bathtub, smoking policy - non-smoking available, internet access - wireless, microwave, Breakfast, refrigerator

Deluxe Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

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Room Description:

Deluxe with 2 Queen Beds - Disabled Access - full kitchen, bathtub, smoking policy - non-smoking available, Breakfast

Deluxe Room Mobility accessible
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Deluxe Accessible - whirlpool bathtub, smoking policy - non-smoking available, shower

Best Western Plus Hill Country Suites Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Phil Hardberger Park4.8 mi
    13203 Blanco Rd 8400 NW Military Highway
  • Morgan\'s Wonderland6.8 mi
    5223 David Edward Dr
  • McNay Art Museum 8.8 mi
    6000 N New Braunfels Ave
  • Texas Transportation Museum4.9 mi
    11731 Wetmore Rd
  • Six Flags Fiesta Texas8.0 mi
    17000 I-10 West

Restaurants nearby

  • Coco Chocolate Lounge & bistro800 ft

    Address: 18402 US 281N.
    Phone: 210-491-4480

    62% likes this, based on 52 reviews
    Cuisine: French
    Price Range: USD 25 - USD 100

  • Bill Miller Bar-B-Q1600 ft

    Address: 18195 San Pedro Ave
    Phone: 210-545-4303

    74% likes this, based on 11 reviews

  • Stout's Pizza Company2000 ft

    Address: 1742 N Loop 1604 E
    Phone: 210-549-0821

    77% likes this, based on 24 reviews

  • Las Palapas1000 ft

    Address: 1615 N Loop 1604 E
    Phone: (210) 495-0775

    59% likes this, based on 47 reviews
    Cuisine: Mexican

  • Hon Machi1900 ft

    Address: 1321 N Loop 1604 E

    61% likes this, based on 41 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    77

Best Western Plus Hill Country Suites Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plus Hill Country Suites

7.0
Very goodBased on33 reviews

Rating by category:

Location
7.0

Guest reviews

  • Single
    9.2

    Cleanliness, spaciousness and comfort of room. Hotel staff very friendly and accomodating.

    The only thing I disliked was the location of the entrance. It was a little difficult to get to.

  • Single
    7.4

    I reserved a room for three nights (7/20 thru 7/22) in San Antonio through Booked.net. When I arrived at the motel, they said that Booked.net had overbooked the rooms and they did not have a room for me. They sent me to the Holiday Inn next door saying I could stay there for the 3 nights. The next morning, the Holiday Inn informed me that I had to leave since Best Western reserved the room for only one night. Back at the Best Western, they tried to send me to a 3rd hotel 25 miles south of their location in a very poor part of town. I refused to take this only option and had to impose on a friend to stay with them for my visit. According to the Best Western, this whole fiasco was due to Booked.net overbooking their allotments. I had only 3 days in San Antonio and spent 4-5 hours moving from one hotel to another, or discussing the problem with Best Western. Whatever system you have with your hotels did not work for me. I am very unsatisfied with Booked.net and Best Western and will not use your company again. In today's environment, service to the guest is critical. I suggest you look at this situation and fix the problem for future customers.

    The manager on duty at Best Western on 7/21 tried to accomodate me but by this time, all rooms near the 1604 Loop and Hwy 281 were filled. This created a big problem for me and negatively impacted my visit with my son and family.

  • Single
    7.4

    I reserved a room for three nights (7/20 thru 7/22) in San Antonio through Booked.net. When I arrived at the motel, they said that Booked.net had overbooked the rooms and they did not have a room for me. They sent me to the Holiday Inn next door saying I could stay there for the 3 nights. The next morning, the Holiday Inn informed me that I had to leave since Best Western reserved the room for only one night. Back at the Best Western, they tried to send me to a 3rd hotel 25 miles south of their location in a very poor part of town. I refused to take this only option and had to impose on a friend to stay with them for my visit. According to the Best Western, this whole fiasco was due to Booked.net overbooking their allotments. I had only 3 days in San Antonio and spent 4-5 hours moving from one hotel to another, or discussing the problem with Best Western. Whatever system you have with your hotels did not work for me. I am very unsatisfied with Booked.net and Best Western and will not use your company again. In today's environment, service to the guest is critical. I suggest you look at this situation and fix the problem for future customers.

    The manager on duty at Best Western on 7/21 tried to accomodate me but by this time, all rooms near the 1604 Loop and Hwy 281 were filled. This created a big problem for me and negatively impacted my visit with my son and family.

  • 10.0

    The room was super nice and comfy, and the staff was always very nice and professional.

    The breakfast could have been different daily.

  • 8.8

    The sofa bed wasn't comfortable. It could have been better but the regular beds were very comfortable.

  • 7.8

    It was cool. No problems

    Saw a spider in my room and the phones were unplugged, but did work.

  • 8.4

    Eggs was good bed was very comfortable

    I start washer at 9:00 and the dryer take for ever I got threw at 12:00 Clock I spend 6.25 to dry one load

  • 7.0

    Good brake fast

    They didn't clean my room,hair dryer broken,dryer machine broken,have to ask front desk for clean towels

  • 3.2

    Room was not completely vacuumed, bed sheets were old with stains on them.

  • 9.2

    Friendly staff. Have a jacuzzi suite with affordable value!

    Could have had better amenities

  • 2.8

    No croisants

    The Room was not clean They did not even clean the coffe cup The room was unclean

  • 9.2

    The staff were unusually helpful. We left a cell phone and they went out of their way to ship it back to us.

  • 3.2

    The cleaness

  • 5.8

    Cleanliness,left a lot to be desired. Flow of the breakfast area is terrible, and lack of tables to sit and eat the breakfast was really bad.

  • 7.4

    Friendly staff

    Non smoking room smells A LOT - like a smoking room! disgusting.

How to reach hotel

hotel Best Western Plus Hill Country Suites - San Antonio San Antonio location
Show big map »

Hotel Address:

18555 Us Highway 281 N, San Antonio, Texas, United States, 78258-7600

Get directions
Airports
Train
  • Southern Pacific Railroad Passenger Station
    13.3 mi
Restaurants
  • Coco Chocolate Lounge & bistro (cuisine: French)
    800 ft
  • Las Palapas (cuisine: Mexican)
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    77