Best Western Plus Hill Country Suites - San Antonio

18555 Us Highway 281 N, San Antonio, TX, United States, 78258-7600show map
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Highlights
7
Very goodBased on  33 reviews
Overview

The comfortable 3-star Best Western Plus Hill Country Suites is set in the business district of San Antonio. Best Western Plus Hill Country Suites has welcomed guests in San Antonio since 2002.

This hotel is situated 15 km away from La Cantera. Best Western Plus Hill Country Suites is connected with other parts of San Antonio due to a bus stop located nearby.

A mall and shops are within easy reach of the hotel.

Best Western Plus Hill Country Suites is within a 15-minute drive to San Antonio International airport.

Rooms

Best Western Plus Hill Country Suites provides 77 guestrooms appointed with individual climate control, cable television, a microwave, a refrigerator and hi-fi for a pleasant stay in San Antonio. These contemporary rooms feature bathrooms fitted with a roll in shower, a hairdryer and complimentary toiletries.

Eat & Drink

Guests can eat at Las Palapas and Coco Chocolate Lounge & bistro, situated within a 5-minute walk of the venue.

Services

The on-site car rentals are also available.

Relax

On-site leisure options feature a seasonal outdoor pool, a sunbathing terrace and an indoor swimming pool. Active guests can advantage of a gym and a fitness center offered on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   77.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Health club

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full american breakfast
  • Restaurant
  • Snack bar
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor heated swimming pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun terrace
  • Health club
  • Sauna
  • Jacuzzi
  • Library

Room features

  • Air conditioning
  • Individual heating
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Southwestern Baptist SeminarySouthwestern Baptist Seminary2700 ft
+ More- Less
Coco Chocolate Lounge & bistroCoco Chocolate Lounge & bistro800 ft18402 US 281N.
Las PalapasLas Palapas1000 ft1615 N Loop 1604 E
Bill Miller Bar-B-QBill Miller Bar-B-Q1600 ft18195 San Pedro Ave
Hon MachiHon Machi1900 ft1321 N Loop 1604 E
Stout's Pizza CompanyStout's Pizza Company2000 ft1742 N Loop 1604 E
+ More- Less
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LarzlandLarzland1.8 mi
Funtasia IncFuntasia Inc2.6 mi
Brook Hollow School of MusicBrook Hollow School of Music2.3 mi
Redland HallRedland Hall5000 ft
Twin-Oaks AirportTwin-Oaks Airport2.6 mi
Laurel Ridge HospitalLaurel Ridge Hospital1.8 mi
Compass Hosp Of San AntonioCompass Hosp Of San Antonio2.9 mi
Mission Vista Behavioral SystMission Vista Behavioral Syst2.9 mi
Phil Hardberger ParkPhil Hardberger Park4.8 mi13203 Blanco Rd 8400 NW Military Highway
Texas Transportation MuseumTexas Transportation Museum4.9 mi11731 Wetmore Rd
Morgan\'s WonderlandMorgan\'s Wonderland6.8 mi5223 David Edward Dr
Six Flags Fiesta TexasSix Flags Fiesta Texas8.0 mi17000 I-10 West
McNay Art Museum McNay Art Museum 8.8 mi6000 N New Braunfels Ave
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Getting around
Airports
Randolph AFB (RND)12.9 mi
Train
Southern Pacific Railroad Passenger Station13.3 mi
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Reviews
7.0
Very goodBased on  33  reviews

Rating by category:

7.0
Location
  • 9.2
    Superb

    Cleanliness, spaciousness and comfort of room. Hotel staff very friendly and accomodating.

    The only thing I disliked was the location of the entrance. It was a little difficult to get to.

  • 7.4
    Very good

    I reserved a room for three nights (7/20 thru 7/22) in San Antonio through Booked.net. When I arrived at the motel, they said that Booked.net had overbooked the rooms and they did not have a room for me. They sent me to the Holiday Inn next door saying I could stay there for the 3 nights. The next morning, the Holiday Inn informed me that I had to leave since Best Western reserved the room for only one night. Back at the Best Western, they tried to send me to a 3rd hotel 25 miles south of their location in a very poor part of town. I refused to take this only option and had to impose on a friend to stay with them for my visit. According to the Best Western, this whole fiasco was due to Booked.net overbooking their allotments. I had only 3 days in San Antonio and spent 4-5 hours moving from one hotel to another, or discussing the problem with Best Western. Whatever system you have with your hotels did not work for me. I am very unsatisfied with Booked.net and Best Western and will not use your company again. In today's environment, service to the guest is critical. I suggest you look at this situation and fix the problem for future customers.

    The manager on duty at Best Western on 7/21 tried to accomodate me but by this time, all rooms near the 1604 Loop and Hwy 281 were filled. This created a big problem for me and negatively impacted my visit with my son and family.

  • 7.4
    Very good

    I reserved a room for three nights (7/20 thru 7/22) in San Antonio through Booked.net. When I arrived at the motel, they said that Booked.net had overbooked the rooms and they did not have a room for me. They sent me to the Holiday Inn next door saying I could stay there for the 3 nights. The next morning, the Holiday Inn informed me that I had to leave since Best Western reserved the room for only one night. Back at the Best Western, they tried to send me to a 3rd hotel 25 miles south of their location in a very poor part of town. I refused to take this only option and had to impose on a friend to stay with them for my visit. According to the Best Western, this whole fiasco was due to Booked.net overbooking their allotments. I had only 3 days in San Antonio and spent 4-5 hours moving from one hotel to another, or discussing the problem with Best Western. Whatever system you have with your hotels did not work for me. I am very unsatisfied with Booked.net and Best Western and will not use your company again. In today's environment, service to the guest is critical. I suggest you look at this situation and fix the problem for future customers.

    The manager on duty at Best Western on 7/21 tried to accomodate me but by this time, all rooms near the 1604 Loop and Hwy 281 were filled. This created a big problem for me and negatively impacted my visit with my son and family.

  • 10.0
    Exceptional

    The room was super nice and comfy, and the staff was always very nice and professional.

    The breakfast could have been different daily.

  • 8.8
    Superb

    The sofa bed wasn't comfortable. It could have been better but the regular beds were very comfortable.

  • 7.8
    Fabulous

    It was cool. No problems

    Saw a spider in my room and the phones were unplugged, but did work.

  • 8.4
    Superb

    Eggs was good bed was very comfortable

    I start washer at 9:00 and the dryer take for ever I got threw at 12:00 Clock I spend 6.25 to dry one load

  • 7.0
    Very good

    Good brake fast

    They didn't clean my room,hair dryer broken,dryer machine broken,have to ask front desk for clean towels

  • 3.2
    Guest rating

    Room was not completely vacuumed, bed sheets were old with stains on them.

  • 9.2
    Superb

    Friendly staff. Have a jacuzzi suite with affordable value!

    Could have had better amenities

  • 2.8
    Guest rating

    No croisants

    The Room was not clean They did not even clean the coffe cup The room was unclean

  • 9.2
    Superb

    The staff were unusually helpful. We left a cell phone and they went out of their way to ship it back to us.

  • 3.2
    Guest rating

    The cleaness

  • 5.8
    Guest rating

    Cleanliness,left a lot to be desired. Flow of the breakfast area is terrible, and lack of tables to sit and eat the breakfast was really bad.

  • 7.4
    Very good

    Friendly staff

    Non smoking room smells A LOT - like a smoking room! disgusting.

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Highlights
7
Very goodBased on  33 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Randolph AFB (RND)12.9 mi
Train
Southern Pacific Railroad Passenger Station13.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room